Refund policy

 

Return Policy

Thanks for shopping at hi franks, I'm so glad you're here! Each piece is handmade, so expect some quirks and character -- no two are alike, and that’s all part of the fun! 

All Sales Are FINAL 

Once you've made your purchase, it’s yours to keep! So, please double-check those measurements and as always, we recommend you size up if you're unsure!

Something not right? We’ve Got You Covered! 

If there’s an issue with the item you receive, don't fret! snap a photo and let me know within 14 days of your delivery date. I’ll sort it out faster than you can say “oopsie daisy”